2020-2021 Meal Plans
Meal plans for the 2020-2021 Academic Year are now available for purchase in the Housing/Dining portal.
All students living on campus in a residence hall (Haynie, Hewett, Manchester, Watterson, Wilkins, Wright) are required to purchase a meal plan. There are four options available for on-campus students.
Since students living in Cardinal Court have a full kitchen in their apartments, meal plans are optional for those residents. Students living in off-campus housing may also choose to purchase a meal plan. Options available to residents of Cardinal Court, or those living off campus, are noted below.
2020-2021 Meal Plan Cancellations
Students that meet one of the following criteria are eligible to cancel their meal plan:
- I will not attend/have withdrawn from Illinois State University
- I am moving from a traditional residence hall to Cardinal Court or off-campus
- I have not used my current meal plan (and live in Cardinal Court, Fell/School Street Apartments, or off-campus)
If you are unsure which reason you should check, please choose the one you think fits your situation best. Event Management, Dining, and Hospitality will be able to verify if you are eligible to cancel under any of the above criteria. If you do not receive a cancellation confirmation email within 10 business days, please email MealPlans@IllinoisState.edu for a status update.
Event Management, Dining, and Hospitality
Meal Plan Contract Terms and Conditions
2020-2021
Fall 2020 Addendum
III. General Terms and Conditions
a. Period of Contract
Meal plan contracts are for the entire academic year (fall and spring semester) or the balance of the academic year remaining at the time of purchase. Any plan purchased after the start of the meal period will be prorated according to the percentage of days remaining in the meal period at the time of the purchase. Dining plans for fall semester become accessible the first day of early move-in and continue until the Friday of finals week. Dining centers (Watterson Dining Commons and Marketplace at Linkins Center) are closed between the fall and spring semesters (winter break). Dining plans for the spring semester become accessible the Friday before classes begin and continue until the Friday of finals week. Meals are offered in accordance with the operational calendar posted on the dining website. Specific opening times for all dining centers will be posted to Dining.IllinoisState.edu. Event Management, Dining, and Hospitality reserves the right to alter services or hours of operation. Notice will be given through the posting of modified schedules in all dining centers and on the dining website, except when emergency circumstances prevent notice. Dining centers may be open prior to meal plan start dates/times.
b. Meal Plan Access
Event Management, Dining, and Hospitality uses a computerized system to control access to the dining centers. NO MEAL WILL BE PROVIDED WITHOUT PRESENTATION OF A VALID UNIVERSITY ID AND/OR ALTERNATIVE FORM OF PAYMENT. See the Redbird Card Office website for ID policies.
c.
Meal Plan Changes
A meal plan participant may request changes to their meal plan by returning to their original application within the Housing & Dining Portal and changing their meal plan selection. The deadline for making changes for the fall semester is September 10; the deadline for making changes for the spring semester is January 7.
Meals are not transferable. Meals that are included in a meal plan can be used at both residential dining centers (Watterson Dining Commons and Marketplace at Linkins Center).
d.
Cancellation Policy
Meal plan contracts are for the entire year. Meal plan participants who reside in traditional residence halls may only cancel their meal plan contract after cancelling their University Housing Contract in accordance with University Housing Contract Terms and Conditions. Meal plan participants who reside in Cardinal Court or Fell/School Street Apartments, may cancel their meal plan contract between the fall and spring semesters, before any portion of the meal plan has been used, upon withdrawal from the University, or after cancelling their University Housing Contract for the fall semester. Other meal plan participants, who are participating at will, may cancel their meal plan contract in between the fall and spring semesters, before any portion of the meal plan has been used, or upon withdrawal from the University according to the following provisions, dates, and charges below.
1. Cancellation of contract may be made through the Housing & Dining Portal, when available. All cancellations made in the Portal should be printed for record keeping purposes. If the Portal is not available, request for cancellation must be in writing and signed by the meal plan participant.
2. Written requests for cancellation must be addressed to:
Illinois State University
Event Management, Dining, and Hospitality
Attn: Meal Plan Coordinator
Campus Box 2650
Normal, IL 61790-2650
Notification of cancellation to other university offices or departments will NOT be notice of a participant’s intent to terminate the contract.
3. Event Management, Dining, and Hospitality will acknowledge receipt of a meal plan participant’s written request for cancellation of the contract. It is the meal plan participant’s responsibility to contact Event Management, Dining, and Hospitality to ascertain if the request was received.
4. Meal plan participants will be held responsible for cancellation charges as outlined below. The cancellation date is the later of the following two dates: a) the last date that the meal plan was used; b) the date that the meal plan participant is eligible to cancel.
|
Cancellation Date
|
Cancellation Charges
|
|
Prior to start
of meal period
|
None
|
|
After start
of meal period
|
Unlimited and
Traditional Meal Plans
|
(total cost of meal plan less flex dollars)/number of days in the meal period*number of days completed+flex dollars used
|
|
Block Meal Plans
|
(total cost of meal plan less flex dollars)/total meals in plan*number of meals used+flex dollars used
|
5. Upon nonpayment of a meal plan purchase as outlined above, the University may cancel the meal plan and may refuse further requests to purchase future meal plans. In addition, Event Management, Dining, and Hospitality reserves the right to cancel a meal plan contract upon determination that the meal plan participant is no longer eligible.
V. Guest Meal Policy
Meals are not transferable. Flex dollars may be used to purchase a guest meal at any retail location where flex dollars are accepted. Credit, debit, and Redbird dollars are also accepted for guest meals; cash is accepted for guest meals at select retail locations.
VII. Carryout Option
All meal plan options allow carryout from the residential dining centers; however, the unlimited meal plans allow a maximum of three (3) carryout meals per day. A carryout meal is defined as one entrée, two side dishes, one dessert, and one beverage.
Carryout is available and provided to meal plan participants as a courtesy. Those who wish to obtain a carryout meal must notify the cashier upon entering the dining center. Meal plan participants may not take a seat in the dining center once a carryout box has been obtained. The carryout box must be fully closed when leaving the dining center (cannot fill up the lid and base separately).
Dine-in and carryout meals are two separate transactions. A meal plan participant who wishes to dine-in and carryout must use two meals. After the meal plan participant completes their dine-in meal, they must use their meal plan a second time to obtain a carryout box to fill and take out of the dining center.
Failure to follow these rules may result in the forfeiture of carryout privileges.
