Last updated: 08/26/20 12:50 p.m.
What extra steps are being taken by EMDH staff to ensure the safety of guests?
The safety, health, and well-being of our employees and guests remains our top priority. EMDH is working closely with University leadership and Environmental Health and Safety (EHS) to exceed guidelines set by the Center for Disease Control (CDC), IL Department of Public Health (IDPH), and IL Board of Higher Education (IBHE).
Each day, EMDH practices the highest standards for safety and sanitation, including:
All staff involved in food production and service are required to:
The following changes to seating have been made:
What hours will the dining centers be open this fall?
Can faculty/staff, university visitors, and guests dine at the dining centers and satellite location?
At this time, only meal plan holders will be allowed to access to the dining centers and satellite location. Faculty/staff, university visitors, and guests of meal plan holders will not be able to dine at these three locations but will be welcome to do so at the retail dining venues on campus.
Will meal plans still be available for off campus students?
Yes, standard meal plan options will be available and can be found by visiting the Housing and Dining portal.
What is the deadline for changing a meal plan?
Meal plans can be changed in the Housing and Dining portal until Monday, August 31 at 4:30 p.m. CST.
Students that were living in the Residence Halls can cancel their meal plan once they have moved out of their room.
Students that were living in Cardinal Court or Fell/School Street can cancel their meal plan if they have not used any portion of their meal plan (meals or flex dollars).
You will cancel your meal plan for the 2020-2021 Academic Year by selecting the "2020-2021 Meal Plan Contract Cancellation Request" option from the drop down menu of the Appointment and Forms module in the Housing & Dining Portal.
The process requires you to download the 2020-2021 Meal Plan Contract Cancellation form, complete the form, and upload the completed form to the Housing & Dining Portal. You can also return the form by mail, fax to (309) 438-8521, or email to MealPlans@illinoisState.edu.
If you are unsure which reason you should check, please choose the one you think fits your situation best. Event Management, Dining, and Hospitality will be able to verify if you are eligible to cancel under any of the above criteria. If you do not receive a cancellation confirmation email within 10 business days, please email MealPlans@illinoisState.edu for a status update.
What if I don't think there are enough dining options that fit my diet?
We strongly encourage you to contact our registered dietitian, Desiray Yeaw, at email@example.com to ensure your specific questions are answered, your concerns are addressed, and you are well informed of all the menu options available to fit your needs and preferences. Our registered dietitian offers individual consultations for students with food allergies, restricted diets, and other nutritional needs, including weekly meal planning guidance and menu adaptation.
Is EMDH still hiring student employees?
Yes, as Illinois State University prepares for the fall semester during unprecedented times, EMDH is continuing to hire student positions for the 2020-2021 academic year. Each EMDH student employee plays a critical role in creating safe, memorable experiences for students, guests, and the entire Redbird community, working with dedicated staff members of the full-time team.
The health, safety, and well-being of our employees and guests remains our top priority. Like full-time staff, all student employees involved in food production and service will be required to:
What are the benefits of working for EMDH?
As the largest employer on campus, EMDH offers a wide range of positions with competitive wages, flexible schedules, and a variety of leadership opportunities. To learn more about EMDH's mission and core values, please visit the EMDH website. To learn more about the hiring process, please visit the EMDH employment website.
What resources are available for students facing challenges related to food insecurity and hardship?
Event Management, Dining, and Hospitality (EMDH) is committed to providing care for the Redbird community. If an Illinois State University student is dealing with challenges related to food insecurity and hardship, they should contact EMDH@IllinoisState.edu for more information and guidance on the available resources.