If you have ever wondered what Reindeer Stew is like, Heather Berrocales can tell you all about it. “It was very good and was mainly meat strips and brown gravy.” Heather spent a year in Finland before heading to college, which is where she was able to try this unique dish. Heather says her time in Finland is where the inspiration to enter into hospitality management originated. Heather followed this inspiration to the University of Nevada, Las Vegas where she received her Bachelor’s degree in Hotel Administration. After graduating, Heather worked as a Sales Manager for Olive Garden and a General Manager for Qdoba Mexican Grill. Heather started with Illinois State in 2009 as the Unit Manager for Southside Dining Center and the campus bakery. She now is the Assistant General Manager for retail operations. To Heather, the best part about working for Illinois State University is the opportunity to work with the students: “I enjoy watching them grow and experience this part of their life."
Joy joined Illinois State University as an Assistant Administrator of Retail Operations in November of2015. After received her Bachelors of Science in Family and Consumer Sciences from Illinois State University in August of 2007, Joy worked as Global Appraisal of Individual Needs Quality Assurance Supervisor for Chestnuts Health systems for 8 years, as well as shift leader/ relief manager for restaurants. Upon beginning work at Illinois State University, Joy was baffled by the size of Campus Dining. “I feel like, as a student, I viewed Campus Dining as just being the dining centers. Knowing we have retail, catering, and even administration office opportunities available was new to me.” What she enjoys most about working Illinois State University Campus Dining Services is the fast pace environment and her co-workers. Outside of Campus Dining, Joy spends time with her family and friends; cooking, baking, and trying to garden.
When Kyle Vann traveled to Rome, Italy, he discovered his favorite restaurant. “I ate at a restaurant named Hostaria Dino E Toni. The restaurant did not have menus. They just brought out five courses: antipasti, pasta, meat, dessert, and after -dinner drinks.” He says the restaurant was delicious and recommends that if you have a chance to visit Rome, to eat here. When Kyle is not traveling the globe, he is working here at Illinois State University as the Assistant Manager for Retail Operations. Kyle started working for Campus Dining when he was a student in 2002. Before coming back to Illinois State as a full-time employee in 2005, he worked as a Merchandiser for Pepsi and spent some time in retail operations. When asked what he enjoys about working with students at Illinois State University he said, “I enjoy working with people at this stage of their lives; they are full of energy and have great attitudes.”
Having five children can limit the free time you have outside of work, but Tina McCormick somehow finds time to do it all. “I spend much of my time attending my children’s various activities including swim team, cheerleading, gymnastics, baseball, piano, cello. When I have time for myself, I like to read and garden.” When at work, Tina serves as the Assistant Manager of Retail Operations, overseeing the outside venues including Airport Lounge, Business Bistro, Starbucks & University High School. Tina started at Illinois State in 2001 and has held a few different positions throughout Campus Dining Services. Prior to her time at Illinois State University Christina worked in many different positions in the foodservice industry since she was 16.